Anoxs · IRC
   Overview

Frequently Asked Questions

Frequently Asked Questions (FAQ)



General Questions

What is Phoenix Network, what do you offer, and why are you offering it for free?
I really love what you guys are doing, how can I support you?


Shell Account Related Questions
How do I get a shell?
What comes with the account and what are the restrictions?
I'm running windows, how can I connect to your shell server once I have an account?
I have no idea what I am doing, but I want to set up an eggdrop/IRC bot/psyBNC/IRC bouncer/IRC client, what should I do?
Can I host IRCds/Shoutcasts/game servers?
I really want package/program x installed on the server, could you guys add it?
I had a shell account with you guys before, but it was deleted a long time ago, can I get it back?



General Questions


What is Phoenix Network, what do you offer, and why are you offering it for free

Find out more information about Phoenix Network on the About page.

I really love what you guys are doing, how can I support you?

You can support us in the following ways:

Shell Account Related Questions

How do I get a shell?

Answer once we figure out what we are doing.

What comes with the account and what are the restrictions?

Answer once we figure out what we are doing.
Features

I'm running windows, how can I connect to your shell server once I have an account?

You may download a program called "PuTTY" which allows you to connect using ssh.

Download link: http://the.earth.li/~sgtatham/putty/latest/x86/putty.exe
Documentation: http://www.chiark.greenend.org.uk/~sgtatham/putty/docs.html

I have no idea what I am doing, but I want to set up an eggdrop/IRC bot/psyBNC/IRC bouncer/IRC client, what should I do?

The following link will give you step by step instructions on how to set up an eggdrop: http://www.egghelp.org/setup.htm
For PsyBNC:
http://users.phoenix-network.org/~rommy/tutorials/psybnc.htm
For Irssi:
http://users.phoenix-network.org/~samppa/irssi.html

Can I host IRCds/Shoutcasts/game servers?

Yes, but not with the basic account. You must first upgrade your account in order to host the above-mentioned processes. Further information can be found on the services page.

I really want package/program x installed on the server, could you guys add it?

Sure, post a new topic in "Technical Support" labeled [Request] Package Name

Be sure to include the following in the post:

I had a shell account with you guys before, but it was deleted a long time ago, can I get it back?

No. Its extremely problematic to verify your identity then reissue your account, however, you may re-sign up for a new account.